[Maintenance] New Platform Migration & Other Notes

We know, we know. Jonathan said in our last blog post that we’d be ready to release everything by this week and it turns out that this week is over in a few hours. Unfortunately, we do not have everything ready and will be forced to delay this. We have been told to expect our coded design by Wednesday, so that should definitely be up at the latest by Friday of this coming week. Our new service targeted at web designers/developers is likely to be released separately from our design after we work out some kinks in our implementations. However more importantly, we have decided to push toward deploying a new virtualized platform for our shared hosting product line. This concept has been discussed numerous times and planned for next year, but we think right now is a perfect time to implement this new virtualized and dynamically scalable shared platform. Our new website will more accurately discuss what this new platform means and how it benefits you.

Thus for several reasons, we need to migrate all current customers to this new virtualized platform ASAP. We have an automated migration planned for exactly Wednesday, October 8th at 11:59PM PST. You do not need to do anything in terms of your account as this will be an entirely seamless migration. One point of concern though is for customers running forum communities. We highly recommend that you put your forum on “maintenance mode” a few minutes after 11:59PM with a message explaining that you’re undergoing a server migration. This way, visitors with the new DNS will see your forum while visitors on the old DNS will see the maintenance message.

We understand the significant inconvenience this may cause for you especially after we just recently did a server migration that involved much of the same processes. When the migration is completed, we will apply 1 month of free hosting to each and every one of our customers’ accounts. Hopefully, this makes this migration more tolerable.

Again, we offer our apologies for such a short notice for a significant migration, but we promise you that it’ll be well worth it. Get ready to shake up the shared hosting industry. Traditional shared hosting will be left behind.

5 Responses to “[Maintenance] New Platform Migration & Other Notes”

  1. g33t says:

    will new customers be on this new platform or do we have to request it?

  2. Orien Wu says:

    New customers are automatically provisioned on the new platform.

  3. Orien Wu says:

    The migration is now in progress.

  4. Orien Wu says:

    We are experiencing some errors in the migration. More updates to follow. All websites are still online on the old server.

  5. Orien Wu says:

    Due to continued issues, we are delaying this migration until further notice. We apologize for the inconvenience.

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